Exchange & Refund Policy
EXCHANGE & REFUND POLICY
IT’S IMPORTANT TO US THAT YOU'RE COMPLETELY SATISFIED WITH YOUR ILLINTENTS.COM MERCHANDISE.
We accept returns for up to 14 days after receipt of your purchase. Return items must be sent back in the same condition you received them with no signs of wear with the tags still attached.
Exchange: If you want to exchange your product for a different size or different shirt. Email CS@ILLINTENT.COM with your order number in the subject line. Let us know if you want a different size or different item. Please add your ship to address in the email so we can make sure we send the exchanged order to the correct address. The customer covers the cost for a return label when shipping your order back to us. All exchanges or returns must be shipped to 4130 SENATOR ST MEMPHIS, TN 38118. Once the order arrives and it’s inspected we’ll ship out the new item. And don’t worry ILL INTENT will pay for shipping for exchanged order.
Refunds: Return items must be sent back in the same condition you received them with no signs of wear with the tags attached. If it’s been less than 14 days since you received your order and want a refund please email CS@ILLINTENT.COM and include your order number in the subject line. All returns must be shipped to 4130 SENATOR ST MEMPHIS, TN 38118. The customer covers the cost for a return label when shipping your order back to us. Once the item is received and it’s inspected we’ll refund the money back to the form of payment you used. Note only the cost of the item is refunded back the shipping cost will not be refunded. Refunds usually take 2-3 business days to post or depending on your bank.